Lexus Technology Center

Lexus Technology Center at Metro Lexus

LEXUS TECHNOLOGY SPECIALIST

Designed to help our Lexus customers gain a complete understanding of the advanced technology found inside their vehicles, our Lexus Technology Center features a wealth of information. Expertly trained to address your Lexus vehicle technology questions, our Technology Specialist will meet with you one-on-one to ensure that you’re getting the most from your vehicle!

Please call to set up your Technology Specialist appointment today at (216) 201-2131 or press the contact us button below.

India Burton - Sales
India Burton
iburton@MetroLexus.com
Tysean Yorke - Lexus Certified Delivery Specialist
Tysean Yorke
tyorke@metrolexus.com


LEXUS APP

Get access to concierge-level convenience and connected technology with the Lexus app. Comprised of five individual services, the app provides access to the next-level of convenience. From a GPS-enabled vehicle locator to emergency assistance, experience peace of mind from driving with Lexus connected services. Enjoy a complimentary 1 year trial subscription with the purchase or lease of a new Lexus vehicle (features may vary depending on model).


Safety Connect

SAFETY CONNECT

Nobody likes to think about the unexpected. That's why Lexus provides Safety Connect services that can send assistance directly to your vehicle's GPS location. Enjoy the reassurance that you're never alone on the road with the Lexus app.

Enhanced Roadside Assistance
ENHANCED ROADSIDE ASSISTANCE

Whether your vehicle has a flat tire, has run out of fuel, needs to be towed or requires a jump-start, assistance can be sent directly to your vehicle's location-all at the press of the Emergency Assistance button (SOS).

Stolen Vehicle Locator
STOLEN VEHICLE LOCATOR

In the event that your vehicle is stolen and a police report is filed, the Safety Connect Response Center can coordinate with law enforcement to help track and recover your stolen vehicle. Using Safety Connect’s embedded cellular and GPS technology, your vehicle can be recovered quickly, minimizing the amount of damage incurred.

Emergency Assistance Button (SOS)
EMERGENCY ASSISTANCE BUTTON (SOS)

No matter if it’s a traffic accident, a health emergency, or any urgent situation where help is required, a single press of the Emergency Assistance Button (SOS) can connect you to a 24-hour Safety Connect response center agent. This agent can send emergency assistance to your vehicle's precise location while offering to stay on the line with you until help arrives.

Automatic Collision Notification
AUTOMATIC COLLISION NOTIFICATION

Should your vehicle's airbags deploy in an accident or you're involved in a severe rear-end collision, you'll be automatically connected to a Lexus Safety Connect response center agent. After attempting to speak to the occupants, the agent will notify local emergency services of the situation and direct them to your vehicle's location.


Lexus Service Connect

SERVICE CONNECT

Staying up-to-date with your Lexus vehicle's health has never been easier. Get service alerts and vehicle information delivered on demand via email or the mobile app.

Vehicle & Maintenance Alerts
VEHICLE & MAINTENANCE ALERTS

Available Lexus Service Connect provides vehicle alerts to you and maintenance alerts to both you and your Lexus dealer. This service allows your dealer to contact you when maintenance is required, helping to keep your vehicle running at its best.

Vehicle Health Report
VEHICLE HEALTH REPORT

View the vehicle health reports on your desktop, tablet, or phone by visiting Lexus.com or using the Lexus mobile app. Contained in this report is key vehicle health information including fuel level, vehicle mileage, smart key battery status, engine oil quantity, and more.


Lexus Mobile App

LEXUS REMOTE FEATURES

The Lexus mobile app keeps you closely connected to your Lexus, no matter how far away you are. With numerous helpful functions, the Lexus app is designed to give you unparalleled access to your vehicle.

Door Lock/Unlock
DOOR LOCK/UNLOCK

Remotely lock and unlock your doors and receive confirmation if the action was successful. Should you unlock your Lexus remotely, the doors will automatically relock after 30 seconds if no further action takes place.

Engine Start/Stop
ENGINE START/STOP

Warm or cool the interior based on the last climate-control settings via the remote engine start/stop function. The engine or hybrid system will run for up to 10 minutes or until the brakes are pressed, any door is opened, or the engine is turned off remotely.

Vehicle Finder
VEHICLE FINDER

Never lose track of your Lexus again. The Vehicle Finder helps locate your vehicle on the street or in an uncovered parking lot. It can help guide you to your vehicle's last known parked location, using the map on your smartphone.

Vehicle Status and Alerts
VEHICLE STATUS AND ALERTS

With the touch of a button, you can remotely access the status of your vehicle's doors, windows, moonroof, trunk, and hood, as well as the vehicle's current fuel level, odometer or trip mileage with customized alerts.

Guest Driver Monitor
GUEST DRIVER MONITOR

Monitor the driving of a guest driver in your vehicle with the Lexus app. Get instant alerts if the vehicle is started or exceeds preset limits on speed, curfew, miles driven, engine run time, total elapsed time or distance from a set location.

Download the App
DOWNLOAD THE APP

For your convenience, the Lexus mobile app can be found on the App Store and Google Play.


Lexus Navigation

DESTINATIONS

Get directions and destinations provided by a real person with 24-hour, on-the-go navigation assistance. Find the best route to a specific address or point of interest. If you're searching for a restaurant, the agent can help you narrow your choices by distance or type of cuisine, and remotely send the destination to your vehicle's Navigation System.



*Apps/services vary by phone/carrier; functionality depends on many factors. Select apps use large amounts of data; you are responsible for charges. Apps & services subject to change. See lexus.com/enform for details.

*Contact with the response center may not be available in all areas. Service Agreements required. A variety of subscription terms available; charges will vary.

*Roadside Assistance coverage is for 48 months from your vehicle's in-service date, regardless of mileage. Coverage is provided 24 hours a day, 365 days a year, for vehicles operated in the continental U.S. and Canada. Assistance is administered through the American Automobile Association. See Lexus dealer for details.

*Information provided is based on the last time data was collected from the vehicle and may not be up to date. System functionality depends on vehicle connectivity.

*Use only if aware of circumstances surrounding the vehicle, and it is legal & safe to do so (e.g., car uncovered in open area, no people or pets in or nearby). If vehicle has not been driven for over a week, services will not be available until next time vehicle is started. Functionality depends on many factors, such as vehicle and smartphone connectivity. See usage precautions, service limitations & Owner's Manual. Data charges may apply. Registration, app download are required. Must have an active Safety Connect subscription. Annual fee required after 1-year trial.

*Requires adequate cellular coverage and GPS signal strength. May not work in all areas. Building and/or parking structures may limit system effectiveness. See your Lexus dealer for details.