One important fact to consider: When your Lexus model was constructed, it was overseen by takumi, the elite master craftsmen who undergo the rigorous training required to accurately assemble a Lexus vehicle.
This takumi approach purposefully translates into the service departments of Lexus dealerships, which is a key reason Lexus highly recommends bringing your vehicle to a Lexus dealership for maintenance and service (in addition to getting Genuine Lexus parts).
While Lexus technicians specialize in Lexus systems and technologies, they are also expected to maintain especially high knowledge standards. The Lexus Commitment to Perfection (LCTP) Certification Program is a a multi-level program that requires months or even years of Lexus-specific coursework that covers the intricacies of your Lexus model. Training requirements begin with the first level, Certified, which itself is an elite training program.
Continuing their training, Certified Lexus technicians advance towards Senior Certification, with several of the best Lexus technicians progressing to Master Certification status. Just as the Lexus takumi responsible for the assembly of your vehicle are required to undergo ongoing training, so are all Lexus certified technicians in order to retain their hard-earned professional credentials.
We strive to ensure that not only are qualified Lexus specialists performing the service and maintenance your vehicle needs, but that the work is done efficiently—to help make your visits as quick as possible. Having your vehicle serviced at Metro Lexus means that you’ll be able to drive with the added peace of mind from knowing that your Lexus will continue to provide years of reliable performance that you’ve come to expect.