Does your Lexus need service?
Our factory-trained technicians will take care of your vehicle, while you rest in our customer lounge. You can access the Internet, watch television, or even just relax in a comfy chair while drinking coffee while you wait. If you have somewhere you need to go, we also offer loaner vehicles and shuttle services. When you vehicle is done with service, we also give it a complimentary carwash so it looks its best! Schedule an appointment today!
Our Service Department staff is passionate about caring for the best vehicles in the world, and committed to keeping your Lexus in top performing condition. Our factory-trained technicians have years of experience and will get you and your Lexus back on the road as soon as possible.
We maintain a large fleet of late model Lexus loaner cars that are available for you to drive while your car is being serviced by our technicians. If you would like a loaner car while your car is being serviced, simply request one from one of our service consultants when you call to schedule your service appointment. As an added service to our busy customers, we can arrange Pick up and Delivery of your Lexus from your home or office. Our Valet Service can even bring you a loaner car when we come to get your car for your service appointment. Ask your service consultant for details.
Metro Lexus is just minutes from Cleveland Hopkins Airport. Combine your next trip out of town with your next service appointment. When you drop off your Lexus here at the dealership, our driver can take you to the airport so you can catch your flight. Your car will be ready and waiting for you when you return. We'll make all the necessary arrangements for you when you schedule your service appointment.
After Hours Drop Off and Late Pick Up
We realize that our clients have busy schedules. Our After Hours Drop Off is available to our customers who are unable to bring their Lexus in during regular business hours. Simply bring your Lexus to our service drive and fill out the service request, then place your key inside the envelope, and leave it in the drop off slot. We will do the rest. Our Late Pick Up service allows you to pick up your Lexus from our Sales Department after the Service Department is closed. Ask your service consultant for details.
The complimentary Lexus Roadside Assistance app is designed to give Lexus owners an added level of safety while on the road. The app uses your smartphone's GPS to pinpoint your location and also makes it easy to initiate a call with Lexus Roadside Assistance. Once connected, an operator can then use your coordinates to quickly and accurately dispatch a Roadside Assistance vehicle. Download this app now, and drive with an extra degree of confidence.
No one knows how to care for your Lexus better than the experts at your dealership. Lexus trained and certified technicians know your vehicle inside and out. When it comes to parts, including tires, your dealership understands that the right components provide superb performance and handling for the highest quality standards. Trust them to have the right tires when you need them.